YTV Botswana Data Privacy Policy

Compliant with Botswana’s Data Protection Act, 2024

Last Updated: 31 October 2025

YTV Botswana (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy under Botswana’s Data Protection Act, 2024 (“the Act”). This Policy explains how we collect, use, and safeguard your information through our broadcast services, website, and related platforms.

1. Personal Data We Collect

We may collect:

  • Contact details (name, email, phone number) when you interact with us or subscribe to services.
  • User content and preferences (feedback, comments, participation in surveys).
  • Technical information (IP address, device/browser data, cookies).
  • Viewing data and interaction records from broadcast and online platforms for analytics and service enhancement.
2. Purpose and Legal Basis for Processing

We process your data lawfully based on:

  • Consent for marketing or engagement activities.
  • Contractual necessity for subscription or broadcast services.
  • Compliance with legal obligations.
  • Legitimate interests for service improvement and security.
3. Your Rights

Under the Act, you have rights to:

  • Access your data.
  • Correct or delete inaccurate or unnecessary data.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Lodge complaints with the Botswana Data Protection Commissioner.
4. Data Protection and Security

We implement physical, technical, and administrative safeguards to protect your data. In case of a data breach risking your rights, we will notify you and the Data Protection Commissioner promptly.

5. Cookies and Tracking

Cookies are used to enhance and analyze website usage. You may control cookies via browser settings.

6. Third-Party Sharing and Cross-Border Transfers

Data is shared only with trusted partners under confidentiality agreements and only transferred outside Botswana with adequate protections or your consent.

7. Data Retention

We keep your data only as long as necessary for our services and legal requirements, then securely delete or anonymize it.

8. Policy Updates

We may update this Policy. The latest version is always available on our website.

9. Contact Us

For privacy questions or to exercise your rights, contact:

YTV Botswana Data Protection Officer

Email: marketing@ytv.co.bw

Phone: 3957654

Address: Gaborone International Finance Park, Plot 128, Unit 1

By using our services or website, you acknowledge understanding and consenting to this Policy and the processing of your personal data as described.